TheStoryteller“Stop moaning” — and the science of why empathy breaks down (part II)Knowing what we now know about empathy, how does it come into play when leaders address weary employees at the height of a global pandemic?4 min read·Mar 29, 2021----
TheStoryteller“Stop moaning” — and the science of why empathy breaks down“Stop moaning” says KPMG’s UK chairman to his staff, one year since the global pandemic has started. The leader is promptly forced to…5 min read·Mar 16, 2021----